Shipping Policy

**Shipping Guarantee**: NAPRA ensures delivery to all cities in India and worldwide at its expense. However, NAPRA isn't responsible for delays due to incomplete addresses. If a shipment needs to be resent, customers cover the re-shipping fees and any related fines.

**Safe Delivery**: Products are securely double-packed in waterproof, durable bags for protection during transit. We partner with top courier services like Shree Maruti Courier and India Post, ensuring delivery within 7-10 working days.

**Shipping Details**: Orders originate from India. While we strive to process orders within 24-48 hours, delivery times may vary based on product availability and other factors.

**Tracking Your Order**: Once shipped, customers receive WhatsApp alerts with courier details, tracking numbers, and estimated delivery dates. Please allow up to 24 business hours for tracking numbers to activate.

**Delays and Compensation**: While we aim for timely delivery, unforeseen circumstances may cause delays. We don't offer refunds for carrier delays but may provide store credits or gifts. We'll notify you promptly if any items are out of stock or if there are significant delays.

**Customs Duty**: For international orders, customs duties may apply as per the importing country's regulations.

For accurate shipment estimates or inquiries, please contact us via WhatsApp at 8076913422 with your order number or item codes. We're committed to ensuring a smooth and satisfactory shopping experience for all our customers.