FAQ’s
Q1. How do I make a purchase on NAPRA?
Ans: You can use various payment methods like Credit Cards (Visa/Amex/MasterCard), Debit Cards (all leading
banks), Net banking (all leading banks), or UPI payments (PAYTM, PHONEPAY, GOOGLEPAY) to make your
purchase hassle-free.
Q2. Are there any charges when I make a payment on NAPRA?
Ans: No, there are no hidden charges! Enjoy free shipping on all orders.
Q3. How long is the order processing time?
Ans: Since our products are made of pure fabrics, shipping might take a bit longer. If you're in a hurry, reach out to
us on WhatsApp at 8076913422 for shipping status.
Q4. How do I make an exchange?
Ans: We accept exchanges only for products with defects or damages. We strive to ensure every product reaches you
in perfect condition.
Q5. What kinds of payment methods do you accept?
Ans: We accept net banking, major national & international debit/credit cards, and UPI payments. For any payment
issues, contact us at devkusumenterprises@gmail.com.
Q6. Are you shipping worldwide?
Ans: Absolutely! We ship worldwide with affordable rates. Add more products to your cart for better shipping costs.
Q7. Where does NAPRA get its products?
Ans: We manufacture our own products and also source directly from designers across India. Every product is
guaranteed authentic.
Q8. What is NAPRA's return policy?
Ans: We deliver exactly what you see in the product pictures. If you find any defects or damages, contact us within 1
day of delivery on WhatsApp at 8076913422. Always make an opening video for any claims.
Q9. I can’t find my tracking number.
Ans: No worries! Just contact us at 8076913422 and we'll WhatsApp you the exact details.
Feel free to reach out if you have any more questions or concerns!
Ans: You can use various payment methods like Credit Cards (Visa/Amex/MasterCard), Debit Cards (all leading
banks), Net banking (all leading banks), or UPI payments (PAYTM, PHONEPAY, GOOGLEPAY) to make your
purchase hassle-free.
Q2. Are there any charges when I make a payment on NAPRA?
Ans: No, there are no hidden charges! Enjoy free shipping on all orders.
Q3. How long is the order processing time?
Ans: Since our products are made of pure fabrics, shipping might take a bit longer. If you're in a hurry, reach out to
us on WhatsApp at 8076913422 for shipping status.
Q4. How do I make an exchange?
Ans: We accept exchanges only for products with defects or damages. We strive to ensure every product reaches you
in perfect condition.
Q5. What kinds of payment methods do you accept?
Ans: We accept net banking, major national & international debit/credit cards, and UPI payments. For any payment
issues, contact us at devkusumenterprises@gmail.com.
Q6. Are you shipping worldwide?
Ans: Absolutely! We ship worldwide with affordable rates. Add more products to your cart for better shipping costs.
Q7. Where does NAPRA get its products?
Ans: We manufacture our own products and also source directly from designers across India. Every product is
guaranteed authentic.
Q8. What is NAPRA's return policy?
Ans: We deliver exactly what you see in the product pictures. If you find any defects or damages, contact us within 1
day of delivery on WhatsApp at 8076913422. Always make an opening video for any claims.
Q9. I can’t find my tracking number.
Ans: No worries! Just contact us at 8076913422 and we'll WhatsApp you the exact details.
Feel free to reach out if you have any more questions or concerns!
